Wednesday, October 30, 2013

Above and Beyond - A Big Thanks to Sunny, Highland Aerosports, and Aeros Hang Gliders.


I've had a busy year with major projects in my business, so apart from some flights in the spring, I have had little time for/focus on, flying. To throw fuel on the fire, a couple of Combats had carbon crossbar failures earlier this summer, and Aeros grounded all Combats in those model year until an inspection and testing of the crossbars could take place. This further dampened my ability to go fly; especially this past month when we had a unique and rare weather pattern move in with consistent Northeast winds for almost an entire week straight - beach flying!!!.

I toyed with taking my chances and flying anyway, until speaking with Sunny Venesky at Highland and finding out that a couple of gliders that were inspected, also had this issue. Given the low altitude flying on the dunes, and lack of altitude to throw a chute if needed, I opted to stay on the ground and wait till I could get it tested.

So, why this blog post? Because I want as many of you as possible that read my blog, follow me on Facebook/Google+, Youtube, to understand what kind of a guy Sunny Venesky is, and the type of business he and his partner Adam Elchin run with Highland Aerosports in Maryland.

I bought this Aeros Combat GT from Sunny back in the fall of 2010. He has bent over backwards giving me support for the glider time and again. Not that I've needed much of anything, but little things here and there, and passing on knowledge at every turn. Sunny volunteered his own time and resources, to fly up here from Maryland to Massachusetts and do the testing of my crossbars himself. That's the type of guy he is.

The good news is, my glider passed with flying colors and there are no issues. I just got home from bringing Sunny back to the airport so he can fly home and head back to work/family. I cannot speak highly enough of him, or of Aeros for their willingness to replace the carbon fiber crossbars (expensive) free of charge if they had broken. Even though it is 3 years old, and I have put 100+ hours on it. That is true customer support.

This is by far the best glider I have owned and flown, and I am all the more comfortable with my decision after the experiences I've had with Sunny, and Aeros. Thanks!


No comments: